Privacy Policy

1. Introduction

Welcome to Fonetech (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fonetech.in , use our services, or interact with us.

2. Information We Collect

Personal Information
When you contact us for Apple device repair services, we may collect personal information such as:

  • Name
  • Email Address
  • Phone Number
  • Device Information (e.g., model, serial number)
  • Repair Details

Usage Data
We may collect non-personal information about your visit to our website, such as:

  • IP Address
  • Browser Type
  • Operating System
  • Pages Visited
  • Time Spent on Site

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our repair services
  • To communicate with you about your repair status and any service-related updates
  • To process payments and manage billing
  • To improve our website and services based on your feedback
  • To comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our business, such as payment processors and IT support services.
  • Legal Requirements: If required by law or in response to valid legal requests (e.g., subpoenas or court orders).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal obligations and legitimate interests.
  • Opt-Out: Opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track website usage. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fonetech
Unit 11 Srishti Plaza, Off Sakivihar Road,

Near Hyundai Showroom, Chandivali, Powai,

Mumbai – 400072
contact@fontetech.in
+91 9322222444